Mijn Dossier | Van Hoek & Partners

MY FILE

We are pleased that you are willing to find a solution for your debt. You can easily settle your debt immediately in My File. You can apply for a payment plan, upload proof of payment or submit an objection for your file. You can take immediate action below. Keep your file number ready and always ensure that your contact details are correct.

Payment plan and installment

Are you unable to pay the outstanding amount immediately or in 1 payment? You can apply for a payment plan with monthly installment payments.

Please use the form below to submit a request for a payment plan or for a postponed date of payment. Our collectors will check your request to see what is possible within your debt file. Together we will ensure a suitable solution so that you ultimately pay off the debt.

Are you unable to pay any amount within 31 days or would you like to apply for a payment plan with more than 3 monthly installments? In this case, we kindly request that you contact us by telephone. We are ready to help you with a payment plan for your debt. Please call us on 073-643 04 08 from Monday to Friday between 9:00 AM and 5:00 PM.

Filenumber*
Name*
Street + house number*
Zipcode*
City*
E-mail*
Telephone number*
Number of payment terms (maximum 3)*
Voer een getal kleiner dan of gelijk aan 3 in.
Would you like a payment plan with more than 3 monthly installments? Please contact us by telephone 073-6430408
First payment will be made on (max. 31 days from now))*
DD slash MM slash JJJJ

Choose the date on which you will make the first payment. Are you unable to make a payment within 31 days? Please contact us by telephone on 073-6430408
Name
Dit veld is bedoeld voor validatiedoeleinden en moet niet worden gewijzigd.

Proof of payment

Are you convinced that you have already paid the outstanding amount? We then kindly request that you submit a screenshot of the payment transaction to us. You can easily do this by adding a photo or file using the form below. We will check the proof of payment and contact you as soon as the status of your file changes. Please make sure that your contacting details are correct.

Make a payment

Would you like to pay the oustanding amount directly? Please click here

File an objection

OBJECTION

You may not agree with the debt or with the determined outstanding amount. You can let us know by submitting an objection for your debt file. You can also add supporting documents to your objection.

WHAT HAPPENS WITH YOUR OBJECTION?

You will receive confirmation of receipt of your objection within 24 hours. This means that your objection has been received in good order by our office. One of ourobjection officers will then process your objection and start an investigation into your file. The processing period is a maximum of 6 weeks after receipt, depending on your objection and the possibilities within your debt file.

WHICH DATA IS REGISTERED?

We only register data that is necessary to process your objection, insofar as this data is not known in your file to which your objection or complaint is linked.

We would like to stay in touch with you about your objection. It is therefore important that you carefully check your contact details for accuracy. You can submit your objection below.

Debt counsel

Are you a debt counselor and are you looking after the financials of a person who has been contacted by us? We request that you submit your question or message to us using the form below so that we can process it in the debt file.

Other / suggestions

Do you have other questions? Please use the form below and attach any relevant documents or files.

Need help

Not every debt is problematic. Yet having debt is never pleasant. It causes stress and if you do not take action in time, other debts may arise.

It is therefore important that you take action on time and stay in touch with us. Are you unable to find a solution yourself or do you have questions about what to do with your debts? Please contact our team and ask for extra help. A solution can often be found, as long as you are willing to ask for help and stay in contact with us or other creditors.

You can contact us by telephone. We will be happy to help you with a payment plan for your debt and can help refer you to various support agencies. We can be reached by telephone on 073-643 04 08 from Monday to Friday between 9:00 AM and 5:00 PM.